SHIPPING & DELIVERY INFORMATION

Delivery Hours 

We do daily deliveries in KL & PJ between 10am to 6pm from Monday to Saturday. WhichKrafters need their beauty sleep on Sundays!

We can still do deliveries outside our usual hours but an additional fee will be charged. Contact us to check on rates.

Same Day Deliveries

For same-day delivery, you will need to confirm your order by 10am and your order will be delivered between 12pm-6pm.

Delivery Fees

Different delivery charges apply to different areas in the Klang Valley. It will also depend on the total amount spent.

For bulky items such as our Mini Balloon Garland and furniture, free delivery does not apply for these orders.

Delivery Areas

We only deliver to selected areas in the Klang Valley. You will be prompted to do a postcode check in the Cart drawer before proceeding to Checkout.

Delivery Time

If you've given a specific delivery time, we will deliver the order within 30 minutes before or after your specified time.

If you have not provided a delivery time, we will deliver your order anytime between 12pm-6pm on the specified date.

Shipping

We ship certain products nationwide. Your parcel will take approximately 3-7 working days. Please expect delays during lockdown and national festive occasions.

>> If you have any questions or issues with placing your order, please contact us via WhatsApp at +6012-807 2131 or fill in the Ask A Question form below.

Please read our full delivery terms on our FAQ and Terms & Conditions pages.