**NOTE: If you're purchasing a product that needs to be shipped (i.e. areas outside KL&PJ), you may still be prompted to choose your delivery date/time before proceeding to checkout/payment. We are working to fix this but in the meantime, do just select any date/time to continue - don't worry, we will disregard it. We're so sorry for any inconvenience caused!
Delivery Hours
We do daily deliveries in KL & PJ between 10am to 6pm from Monday to Saturday. WhichKrafters need their beauty sleep on Sundays!
We can still do deliveries outside our usual hours but an additional fee will be charged. Contact us to check on rates.
Delivery Fees
For large orders that require a large vehicle or multiple vehicles to deliver your items, a top-up fee will be required. We will contact you separately for this!
Delivery Areas
We only deliver to selected areas in the Klang Valley. You will be prompted to do a postcode check in the Cart drawer before proceeding to Checkout.
Shipping
We ship selected products nationwide. Your parcel will take approximately 3-7 working days. Please expect delays during lockdown and national festive occasions.
>> If you have any questions or issues with placing your order, please contact us via WhatsApp at +6012-807 2131 or fill in the Ask A Question form below.
Please read our full delivery terms on our FAQ and Terms & Conditions pages.
Here's what you should know about Helium Gas.
All our balloons are air-filled. We no longer use helium gas as there is a worldwide shortage of the gas which is more direly needed in the medical & scientific world. Here's an article that you can read about it here. There are lots more articles on the helium shortage that you can read about on the internet - just ask Google!
But don't worry, your balloons will look just as good as if they were filled with helium - we prop them up on a pole so it'll look like they're floating! What's better is that they'll 'stand' way longer than if they were filled with helium. A typical 'float' period for regular balloons are about 4-8 hours in our weather. With our supports, your balloons will be standing until they completely deflate, which could take days and, for some, even weeks to months!
*CAUTION* We would caution you about the current sale of helium filled balloons. As helium gas is more expensive now (due to the shortage), the cost of your helium balloon should be a little pricier than it once was. If it isn't, do be wary as the gas used may be mixed with (or be entirely) a flammable gas such as hydrogen. Here is one occasion in Malaysia where many were injured due to this: https://www.nst.com.my/news/nation/2019/10/529789/balloon-explosion-it-was-hydrogen-not-helium
